Terms of Purchase.

These terms apply when you buy Brand Therapy from Brand Mixology. Please read them before you tick the box to agree. If anything is unclear, email claire@brandmixology.co before you buy.

What Brand Therapy is

Brand Therapy is a personalised strategic assessment and guidance service. It helps you get clear on your founder positioning, what you want to be known for and your first steps.

Although it is called Brand Therapy, it is a commercial branding and marketing service. It is not counselling, psychotherapy, medical treatment, or legal or financial advice.

Price and what's included

Brand Therapy costs £297, paid in full before you get access. For that, you receive:

Access to the online Brand Therapy questionnaire, which you can type or voice note your answers into.
A review of your answers by our founder, Claire.
A 90-minute strategy session on Zoom with Claire.
A downloadable copy of your completed questionnaire.

Your questionnaire and booking

Your session is only as good as the information you give us. Please answer the questionnaire as fully and honestly as you can. If answers are incomplete or inaccurate, the guidance you get may be limited.

Once you complete the questionnaire you can book your session. Sessions are booked at least 7 days ahead, so Claire has time to review your answers properly.

No guaranteed results

We will give you honest, considered guidance. But results such as leads, sales, speaking, PR or partnerships depend on many things outside our control, including your market, your offer and how you act on the advice. Outcomes are not guaranteed.

Postponing, missed sessions and refunds

No refunds are given once you have paid and received access to the questionnaire.

You can postpone your session as long as you give at least 24 hours' notice. Use your booking link to move it to the next available date.
If you give less than 24 hours' notice, the session is charged in full and cannot be refunded.
If you don't attend without letting us know beforehand, the session is charged in full and cannot be refunded.

What you share with us

You confirm you have permission to share anything you include in your answers, such as client testimonials, names or business information.

We treat everything you share, including your answers, voice notes and session, as confidential. How we handle your personal data is set out in our Privacy Notice.

Our materials

The questionnaire, frameworks and methods used in Brand Therapy belong to Brand Mixology. They are for your own business use and must not be copied, shared or resold.

Your answers and your business information remain yours.

Contact

Questions about these terms? Email claire@brandmixology.co.

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